Salary range: ~RM3000

Job Description

Responsibilities:

• Manage daily task and meet SLA targets
• Handle inbound and outbound calls
• Attend to inbound enquiries, request and feedback received via email and chat
• Good follow up skills
• Liaise with appropriate departments to resolve issues brought up by customer
• Enthusiastic, self-motivated and customer focused

Requirements:

• Min SPM/STPM/Diploma in any discipline
• Preferably Junior Executive specializing in Customer Service or equivalent.
• Good command of written and spoken English, Knowledge of other foreign languages and local dialects ( Mandarin, Tamil) is an added advantage
• 6 months to 1 year experience in Customer Service and/or Customer Support and/or Live Chat Support.
• 4-day work week
• Willing to work on weekends / public holidays
• Shift hours: 8.30am-8.30pm, 8.30pm-8.30am
• Good computer skills, especially Microsoft Words
• Good typing speed (min 40 wpm)
• Can Start work immediately is an added advantage

Applicants must be willing to work in 2B,Jalan Pasar Pudu,KL (Nearby Pudu LRT Stations

How to Apply

Interested candidates, please email your detailed resume to hr@offgamers.com

Job Categories: Customer service. Job Types: Full-Time. Salaries: ~RM3000.

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