27 May 2022

Full-Time Customer service outbound specialist

wingo starr group – Posted by Wingo Starr Group Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Customer service outbound specialist 1

Salary range: ~RM2000

Job Description

Continuously educate one’s self with up-to-date and relevant information to support the customer service operations.
Handling Customer Enquiries & Needed.
Call existing customers to upgrade current packages to the better packages.
Effectively manage customers issue.
Handling customer’s feedback, concerns and questions professionally.
analyze sales market trend and competitors behavior for retail market price setting and for sales strategic planning
plan for customer field visit while ensuring customer requirement are fulfilled and maintain good relationship with them

Basic + Allowance
Office working hours 9:00 A.M. – 6:00 P.M. Monday – Friday. ( Half day on Saturday)
EPF & SOCSO included
Annual leave, emergency leave & Medical leave provided
Strategic Working Location – Near to public transportation (LRT Kerinchi)
Friendly working environment to work with.

Good verbal communication skills- Good English & Bahasa Malaysia (ability to speak in Mandarin will be an added advantage)
Proper phone etiquette with excellent interpersonal and active listening skills.
Resourceful, proactive and able to work independently.
Fast learner with good analytical thinking and problem solving skills.
Display good team working attitude and behavior within the work environment and within other divisions in the company.

How to Apply

APPLICATION: Contact us at: 03-33852417 / 013-9393455 Or email your application to wingo.talent@gmail.com

Job Categories: Customer service. Job Types: Full-Time. Job Tags: 59200. Salaries: ~RM2000.


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